top of page

Privacy Policy

Last Updated: December 2025

 

1. Introduction Welcome to Kloud Frame. We are committed to providing a "safe haven" for your business, and that begins with protecting your privacy. We value the trust you place in us—whether we are building your website, filming your property with drones, or installing your security systems. This policy outlines how we collect, use, and protect your personal information.

​

2. Information We Collect We collect only the information necessary to provide our services effectively. This includes:

  • Personal Information: Name, email address, phone number, and billing address when you contact us or book a service.

  • Project Data: Information related to your specific project needs (e.g., floor plans for 3D modeling, business strategies for web development, or site locations for drone/CCTV work).

  • Technical Data: Standard information collected automatically when you visit our website (IP address, browser type, and cookies) to help us improve site performance.

​

3. Specific Note on Security Installations For clients hiring us for CCTV and Smart Infrastructure setups: We treat your security credentials (passwords, network access) with the highest level of confidentiality. These are used strictly during the installation and setup phase. We do not retain access to your security feeds or passwords after the project handover is complete, unless explicitly requested for ongoing maintenance.

​

4. How We Use Your Information We use your data solely for the following purposes:

  • To deliver the services you requested (Web, 3D, Drone, or Security).

  • To communicate with you regarding project updates, quotes, and support.

  • To process payments and invoices.

  • To improve our website and service offerings.

​

5. Sharing Your Information We do not sell your personal data. We operate as a collective of freelancers and students. Your project information may be shared internally with specific team members strictly for the purpose of completing your work. We may also use trusted third-party tools (such as website builders like Wix/Shopify, or payment processors) to facilitate our services.

​

6. Data Security We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure. We promise to handle your data with the same integrity and care we apply to our own.

​

7. Your Rights You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your data (subject to legal or accounting record-keeping requirements).

​

8. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us directly. We are here to answer honestly and openly.

bottom of page